To achieve the highest standard of wellbeing, return to optimal health and rehabilitation outcomes utilizing a multidisciplinary approach and best practice evidence.
To engage with empathy and understanding to achieve a mutually agreeable plan with the consumer and all those involved in the consumers care. To achieve measurable, realistic and sustainable health, well being and rehabilitation outcomes.
Teamwork- we work as a team to get things done. We consult with the consumer and all those involved in the consumers care to achieve best outcomes.
Trust – we act with integrity and honesty, it’s our duty of care. We are transparent in all our services and listen and act upon any feedback we receive. We adhere to all relevant codes of practice with the utmost respect.
Empathy and Understanding – we treat each consumer as an individual, listen and show respect. We are compassionate and sensitive to the needs of our consumers. We respect human rights. We advocate positive attitudes to health and wellbeing in the larger community.
Accessibility– we provide services nationally and internationally, and regional areas are of particular focus. The education and services provided are clear and easy to understand.
Best Practice – our service adheres to the most up to date evidence, policies and practice. We provide effective treatment and care across the lifespan and comprehensive prevention programs where possible. We promote “living well”.